"tyiart" is a small business registered in Czech Republic. All orders are sent from this country.

I, as the Seller, am NOT responsible for any import or customs fees that might occur depending on your, the Customer's, country's VAT laws.

Order contains an item marked as "MADE TO ORDER": 1 to 7 days

Order does NOT contain any item marked as "MADE TO ORDER": 1 to 5 days

Items are packed in cellophane bags to protect them from moisture, and the entire bundle is wrapped in a decorative silk paper. Smaller orders are backed with cardboard cards to prevent bending and put into a bubble envelope. Bigger orders are shipped in cardboard boxes.

Every order is sent by priority mail accompanied by a tracking number. The tracking link is included in the confirmation email after the order has been shipped. If you can't find your tracking link, please message me on Ko-fi.

Within Czech Republic: 1 to 5 days

Within EU: 3 to 14 days

Outside of EU: 1 to 4 weeks

I, as the Seller, am responsible for the package before I hand it over to the delivery carrier. After that, it is out of my hands and I am NOT responsible for:
- Incorrect address entered by the Customer at the time of purchase;
- Customer not picking up the package from the post office in time, causing it to be returned to the country of origin;
- Delays in shipping due to carrier's negligence or mishandling.

In case of the package being damaged due to unforeseen causes such as natural disasters, the Customer is to send me photos of the package and it will be resolved based on individual case. Contact email: [email protected].

You, the Customer, are eligible for a full refund:
- If the package hadn't been shipped yet at the time of the request.

You, the Customer, are eligible for a partial refund (without the shipping fee):
- In rare occasions when the package had been lost - at least three (3) months must pass with no update on the tracking website;
- If the package had been returned to the sender and you do not wish for it to be re-sent;
- If the package had been seriously damaged during delivery - exceptions apply, each case is discussed individually.

By default, the Commissioned artwork is for personal use only. Commercial use may be discussed.

I have the right to reject any request that makes me uncomfortable for any reason, in case of any kind of rude behavior or if you don't provide enough reference to work with.

I do not accept requests that include male and animal-based characters (incl. furry), heavily sexual themes, fetishes, difficult perspective and poses, and any forms of hateful themes.

I am able to draw female characters including real people or original characters, tasteful light NSFW and nudity, demonic, alien and other fantasy characters, pin-up and simple standing, sitting, lying, squatting and floating poses (exceptions may apply).

The payment is made via Ko-fi Commissions.

All prices are expressed in EURO (€), and payments are expected to be made as such.

The initial sketch is provided to the Commissioner for free with a watermark. Any further edits to this sketch require the Commission to be fully paid.

After the Commission has been paid, generally no refund can be made, with exceptions including but not limited to:
- While working on the Commission, I realize the request is outside of my skills/experience and I will not be able to execute your idea in the best quality.
- Any personal reasons of mine that arise in the middle of the Commission process, preventing me from continuing to work.

The turnaround time for a commission may vary from 2 weeks to the maximum of 2 months. This time differs depending on my other workload and the commission complexity.

After discussing the idea together, you will be provided with a watermarked sketch free of charge. It usually takes a few business days for me to create a sketch for you.

You may review and either accept the sketch and ask to proceed, or reject and cancel the Commission. During the sketch phase it is critical to capture all major points such as the correct pose of the body, head and hands, general idea of the clothing and hairstyle, and in case of complex background Commissions the position of background elements.

If you accept the initial sketch and wish to continue, I ask you for the payment via Ko-fi. You must pick the correct Commission type and add-ons as communicated and the Commission must be fully paid before I can continue working on the artwork.

The next stage the artwork is revised at is the finished lineart.You may ask for minor edits or approve it, allowing me to move to the coloring stage (if the commission is of the "Full Color" type).

After the artwork is colored, I will share this final version with you. You may ask for minor edits, such as color changes or placement of small elements (butterflies, sparkles, etc.). The figure pose cannot be changed anymore.
- I decide if the requested edits are small enough to be free, or there is a need for you to pay a fee. If the requested edits would generate a fee, I will inform you before I start with the edits, so you can decide whether to proceed or not. However, in 95% of cases edits are not charged.

After you are satisfied with the Commission, I'll send you the high resolution file to your email. By doing so, the Commission is considered to be closed and any further edits requested by you after this point will be charged.

You have the right to ask for work-in-progress updates whenever you need, however it is recommended to use the Waitlist on Trello to track the order's progress.

Generally there is no clear estimate on how long will each Commission take. You will always be notified of the approximate time frame until the next stage.

If there are more commissions in the queue, I decide which Commission I will work on first depending on convenience. The fact that a Commission had been started first does not mean it will be finished first (some take longer than others, require more details and/or edits, or some correspondences take longer).

Every Commission type is drawn on an A4 sized (3508 x 2480 px) PNG image, 300 dpi.
- For any "YCH" Commission types currently available, please check the Ko-fi Commission Listings for resolution & format info.

All communication during the Commission process is expected to happen via the same platform the request had been sent on - either respective social media or via Email, unless agreed otherwise.

The final Commission file must be sent via Email, as social media generally don't allow sharing high resolution files.

You may ask for physical print of the artwork in A6, A5 or A4 format. This print is made of smooth matte paper, 230 gsm. Shipping and print fee information will be provided upon request.

Personal use only. Commercial use must be thoroughly discussed prior ordering.

You may post the artwork on any of your social media as long as you credit me (@tyi.art on IG, @tyi_art on X, ask for other social media). Please consider posting a lower resolution (screenshot etc.) version of the artwork to prevent the art from being stolen and used in AI.

You may use the artwork as your profile picture. Please credit me in bio where available.

You may NOT edit, alter or trace the artwork, or remove my signature without previously discussing it with me.

You may NOT use my art in any blockchain-related technology, to include NFTs, cryptocurrency or any future inventions in the space, and in relations to AI images.

By commissioning me, you are purchasing my labor only. I retains all rights to the commissioned artwork, which includes but is not limited to the reposting, display and use of the artwork for my own promotion, unless previously otherwise agreed on.

In case you wish to keep your commission private, a Private fee must be paid (+40%).

I will NOT resell your commissioned artwork in any form.

Membership payment is realized through Ko-fi. In case of any payment-related issue please refer to their terms of service.

You will be charged upon signing up, and then again (if not cancelled) on the same day of the next month. Meaning, if you sign up on the 5th January, you will be charged again on the 5th February (unless 5th February falls on the weekend, then the payment might happen before or after this weekend - this is out of my hands).

One membership pledge lasts for one month, meaning you will have access to your tier's rewards for this period of time even if you cancel during it. You have the ultimate control over your subscription and are free to cancel anytime.

I reserve the right to cancel your membership in case of issues that interfere with my work, such as:
- You signed up for a physical tier ("Alien" to "Deity") while residing inside Germany where I'm currently unable to ship due to the German Packaging Act;
- Your payment had not been going through as scheduled for prolonged period of time;
- There had been three (3) in a row package returns (either because (a.) you rejected them, or (b.) you haven't picked them up at the post office in time), and you failed to reply to my messages.

If you forget to cancel the recurring payment and ask for a refund, I can realize it within 14 days after the payment has been received on my side, however not AFTER I had already sent your physical rewards.

If you ask for a refund after the 14 days or after your rewards had already been shipped, no refund can be made anymore.

I do not accept any returns of reward packages. If a package had been damaged by postage, contact me and we will resolve it individually.

Every physical reward bundle is wrapped in a decorative silk paper and a sticker with your Ko-fi nickname on it.

Physical rewards for the Alien, Witch and Mermaid tiers are being sent by untracked mail in a stamped envelope. Members of these tiers are notified via Ko-fi and Discord post every time a batch of rewards gets sent.

Physical rewards for the Vampire and Deity tiers are being sent by priority mail accompanied by tracking number. Members of these tiers are notified of their own tracking numbers via Ko-fi messages every time their rewards are sent.

The rewards go out in three (3) separate batches, based on when they have been paid for:

In case of a change of the shipping address, it is each member's responsibility to notify me about it via Ko-fi messages as soon as possible to prevent the reward being sent to the old address. First please change your address on Ko-fi, but it is major that you also message me about it. I am NOT responsible for packages being sent to old addresses because a member failed to notify me about a new address.

You will receive basic support rewards if you join the "Spirit" tier:

Along with the above mentioned, you will receive digital downloads if you join the "Fairy", "Alien", "Witch", "Mermaid", "Vampire" and "Deity" tiers. These include, but are not limited to:

Digital rewards are posted on Ko-fi freely as the month goes. There is no schedule for them, nor a fixed amount that will be posted every month.

At the end of every month, all of the digital rewards posted for this month are put together into one listing in the Ko-fi Shop for easier access. You can also access them via the "Gallery" section.

You may request a custom drawing if you join the "Deity" tier and continue your uninterrupted patronage for at least 4 months. After the 4th payment, it is in your initiative to message me on Ko-fi and request the drawing. This repeats every 4 uninterrupted "Deity" tier payments indefinitely.
- This drawing can be a small portrait of a character or items such as skulls, swords or anything else that you normally see me draw - this drawing is similar in nature to my Dungeons and Dragons sticker designs.
- This drawing is NOT a full sized, full body/complex background commission drawing. It will be drawn on 2000 x 2000 px, 300dpi sized canvas.
- You may use this drawing for personal purposes only, and I have the right to post it on my social media platforms.
- After you placed a request, I will finish your drawing within a month (it may be sooner, depending on my workload).
- In case you cancel your "Deity" tier pledge or switch to a lower tier at any point, this timer resets. Meaning, if you join "Deity" again in the future, you'll start from the beginning.

You will receive physical rewards if you join the "Alien", "Witch", "Mermaid", "Vampire" or "Deity" tier. By joining any of the mentioned tiers, you begin to receive your mail starting with the theme of the current month you pledged in (you will NOT receive any of the past months' physical rewards).

Currently offered physical rewards are:

You can purchase some remaining items from past themes in my Ko-fi Shop, "Member only" section. If a certain theme is not listed, it is not available anymore or has not been listed so far.